- Do you board animals?
No. Our mandate is to provide assistance and temporary housing for stray and unowned animals until they can be reunited with their caregivers. Since we do not know the history of most of the animals in the shelter, your pets could risk contracting a serious illness from the other animals. Check your Yellow Pages to find local Boarding kennels for your pets.
- Does the shelter offer veterinary services?
No. The shelter does not have a veterinarian on staff. Check your Yellow Pages to find veterinarians in Brampton.
- How can I make a donation to Brampton Animal Services?
Donations to the Brampton Animal Services can be made:
- How do I deter a cat from my property?
There are several eco-friendly solutions that will help keep cats away from vegetable beds and private property. Cats prefer to walk on soft soil and will avoid prickly surfaces, such as pine needles or yard trimmings. Using scented products and materials, such as citrus scents, human hair or strong smelling plants like lavender lemon thyme or citronella will also assist in keeping cats away.
There are other commercial products that can deter the unwanted cat from your property without harming the animal or your garden. Do not use moth balls as they are toxic to both cats and humans.
- How long do you keep stray animals?
Provincial statutes require us to keep stray animals for 72 hours (three days). However, we hold all stray animals that people turn in to Brampton Animal Shelter for seven days.
- I hear an animal in my roof, do you offer wildlife removal?
No, Brampton Animal Services does not offer wildlife removal from a person’s home. We will do wildlife assessments and provide advice in the case of wildlife conflicts on a person's property. You will have to call a wildlife removal company. For more information on wildlife, call 3-1-1.
- What dangers exist to animals in extreme hot weather?
- Where can I let my dog off its leash in Brampton?
- Who do I complain to about a barking dog on my street?
Although the noise is being created by a dog, Animal Services does not respond to this type of complaint as it falls within the City of Brampton's Noise By-Law 93-84
. If you would like to report such a disturbance, contact the By-Law Office at 3-1-1.
- Who do I report animal cruelty to?
Cruelty to any animal is not tolerated in Ontario. If you think an animal is in distress or is being abused, call: 1-833-9-ANIMAL (264625). Visit the Ministry of the Solicitor General website
for more information.
- Do I have to vaccinate my pet against rabies?
- I didn’t get a receipt for my license when I paid the fee.
You will receive a confirmation email within 72 hours of your online transaction.
- When/How will I receive my license tag?
You will receive your license tag in the mail within 10 business days of your confirmation email
- What if I don’t receive my tag in the mail?
Please contact our office.
- What if I no longer have my pet when I receive my renewal notice?
You can go online and update your information at the time you receive your notice or contact our office and we will update your information.
- I have moved since I received my renewal notice, how do I change my information?
You will have the option to update your information during the online renewal process.
- What if I no longer live in Brampton?
You can go online and update your information or contact our office. Contact your municipal office to register within your jurisdiction.
- Some of the information on my renewal form about my pet is incorrect.
Some information can be updated during the online renewal process, such as spay, neuter, and microchip. You will have to contact our office to update information such as breed type and colour.
- I have had my pet spayed/neutered, microchipped since last purchasing a license.
You will have the option to update information about your pet during the online renewal process. The correct fees will be assigned during the renewal process.
- I am a senior resident, do I qualify for a discount on my license?
Yes if you are over the age of 55, you will have the option to choose a senior discount during the online process. The correct license fees will be assigned during the renewal process.
- What if I move, change my phone number or no longer have my pet after I have purchased my license
Please contact our office and we will update your file .
- Can I go online and make updates to my information at any time?
No, you can only make updates to your information during the renewal process. You must contact our office at any other time to make changes or updates to your information. Contact Animal Services at 905.458.5800 or email@example.com to update your information.
- What if I lose my tag?
Contact our office to arrange for a replacement tag.
- Can I transfer ownership of my pet online?
No, you will have to contact our office to make these changes to your license.
- Can I renew or purchase my designation license tag online?
No, you will have to contact our office to purchase a designation tag.
- Why do I need to license my pet?
Dog and Cat Licenses are valid January 1st through to December 31st of the current calendar year.
- How often do my pets need to be licensed?
Dogs and cats must be licensed with the City of Brampton each calendar year.
Dog and Cat Licenses are valid January 1st through to December 31st of the current calendar year.
- How much does it cost to get a license?
The cost of a licence is between $5 and $40 annually. The benefits it can provide are priceless. Click View all licensing fees.
- How do I get a licence?
- Where do my licence fees go?
When you buy a licence, you’re not just helping your own pets. Your licence fees go directly back to Brampton Animal Services to help support programs like pet adoption, spaying/neutering and medical care for lost and homeless pets.
- How do I update my licence information?
It is important to keep your licence information up-to-date. In the event your pet gets lost, we need this information to help ensure they get home safely. Contact Animal Services at 905.458.5800 or firstname.lastname@example.org to update your information.
- What is the BluePaw program?
The BluePaw program is our new rewards program. We have partnered with local businesses to provide special offers and discounts to responsible Brampton pet owners who license their dogs and cats. It’s our way of saying thank you. Learn more about the Blue Paw Program here.
- How do I join?
- Is there a cost to join the program?
- What businesses are part of the program?
- How can my business be a BluePaw partner?
- What qualifies my dog as a service dog?
Under the Ontarians with Disabilities Act, O. Reg. 191/11, Section 80.45
provides the following definition of Service Animal and we would use this as a
means to identify and confirm for the purposes of licensing:
- For the purposes of this Part, an animal is a service animal for a
person with a disability if,
- the animal can be readily identified as one that is being used by the
person for reasons relating to the person’s disability, as a result of
visual indicators such as the vest or harness worn by the animal; or
- the person provides documentation from one of the following regulated
health professionals confirming that the person requires the animal for
reasons relating to the disability:
- A member of the College of Audiologists and Speech-Language Pathologists
- A member of the College of Chiropractors of Ontario.
- A member of the College of Nurses of Ontario.
- A member of the College of Occupational Therapists of Ontario.
- A member of the College of Optometrists of Ontario.
- A member of the College of Physicians and Surgeons of Ontario.
- A member of the College of Physiotherapists of Ontario.
- A member of the College of Psychologists of Ontario.
- A member of the College of Registered Psychotherapists and Registered
Mental Health Therapists of Ontario. O. Reg. 165/16, s. 16.
Further it refers to the Blind Persons Rights Act for the definition of Guide
Dog which is as follows in Section 1: “guide dog” means a dog trained as a guide
for a blind person and having the qualifications prescribed by the regulations.
(“chien d’aveugle”) R.S.O. 1990, c. B.7, s. 1 (1). The information under O. Reg.
58 states the following:
- A dog that has successfully completed the training program at any of the
following facilities is qualified as a guide dog:
- Eye Dog Foundation for the Blind, Los Angeles, California.
- The Seeing Eye, Inc., Morristown, New Jersey.
- Guide Dogs for the Blind Inc., San Rafael, California.
- International Guiding Eyes Inc., Hollywood, California.
- Eye of the Pacific Guide Dogs Inc., Honolulu, Hawaii.
- Leader Dogs for the Blind, Rochester, Michigan.
- Guide Dog Foundation for the Blind Inc., Smithtown, New York.
- Guiding Eyes for the Blind Inc., New York, New York.
- Pilot Dogs Inc., Columbus, Ohio.
- Guide Dogs for the Blind Association, Windsor, England.
- Canadian Guide Dogs for the Blind, Ottawa, Ontario.
- Canine Vision Canada, Oakville, Ontario.
- National Service Dogs, Cambridge, Ontario.
- Any other guide dog training facility that the Attorney General or an
officer of his or her Ministry designated by the Attorney General in writing
determines meets the following criteria:
- The facility provides a minimum of three months of training for a prospective
guide dog that involves, in part,
- exposure to situations in the field, including street traffic, public
transportation and the negotiation of stationary and moving obstacles and
- a minimum of 10 days of training with a guide dog user.
- The facility ensures that a guide dog that successfully completes a training
program at the facility,
does not demonstrate social behaviour inappropriate to a guide dog,
- does not suffer from an ailment, disease or physical disorder that would
substantially interfere with its duties as a guide dog, and
- demonstrates basic obedience skills with a leash and voice commands. R.R.O.
1990, Reg. 58, s. 1; O. Reg. 649/05, s. 1.
Applicable legislation for excerpts:
Ontarians with Disabilities Act
Blind Persons Rights Act