Background:
The Municipal Performance Measurement Program (MPMP), an initiative of the Ministry of Municipal Affairs and Housing (MMAH), was first introduced for the 2000 Reporting Year. This program requires municipalities to collect specific data on the following nine core municipal services areas: local government, fire, police, garbage, water, sewage, transportation, land-use planning, and social services.
The number of measures to be reported on an annual basis has increased to over eighty efficiency and effectiveness measures in 2011.
The Minister of Municipal Affairs and Housing designates the MPMP reporting requirements under the authority of Section 299 of the Ontario Municipal Act, 2001. The Minister has designated that “a municipality shall publish the information required by section 1 (Performance Measurement Information) not later than nine months after the last day of the fiscal year to which the information relates.” The City of Brampton publishes its Performance Measurement information by September 30th of each year.
Current Situation:
All Ontario municipalities are required to collect data for up to eighty-one key measures, as applicable to each municipality, for the 2011 Reporting Year. Thirty-eight of these measures apply to the City of Brampton in the following areas:
APPENDIX "A"
2011 Municipal Performance Measurement Information Reporting Categories and Comparative to Prior Year
The City of Brampton is one of the fastest growing cities in Canada, facing challenges that come with rapid growth as it provides municipal services and infrastructure to meet residents’ and taxpayers’ needs. Despite these challenges and budget restraints under tough worldwide economic conditions, the 2011 results from the Municipal Performance Measurement Program highlight Brampton’s successes, while also identifying those areas where the City
- PROTECTION SERVICES:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| Operating costs for fire services per $1,000 of assessment |
$0.93 |
$0.94 |
-1.06% |
The decrease in this measure is attributable to the increase in property assessment values outpacing the increase in fire services operating cost. |
| Residential Fire Related Civilian Injuries: |
0.010 |
0.048 |
-79.17% |
Decrease in residential fire related civilian injuries from 24 in 2010 to 5 in 2011. the 2010 number was higher than average. |
| Number of residential fire related civilian injuries per 1,000 persons |
|
|
|
| Residential Fire Related Civilian Injuries - 5 Year Average: |
0.029 |
0.038 |
-23.68% |
The year to year decrease in 5 year average residential fire related injuries is a result of very low number of injuries of 5 in 2011. |
| Number of residential fire related civilian injuries averaged over 5 years per 1,000 persons |
|
|
|
| Residential Fire Related Civilian Fatalities: |
0.000 |
0.000 |
0.00% |
No Change |
| Number of residential fire related civilian fatalities per 1,000 persons |
|
|
|
| Residential Fire Related Civilian Fatalities - 5 Year Average: |
0.000 |
0.000 |
0.00% |
Brampton Fire Services has had no civilian fire related fatalities for the past five years. |
| Number of residential fire related civilian fatalities averaged over 5 years per 1,000 persons |
|
|
|
| Number of Residential Structural Fires: |
0.852 |
0.795 |
7.17% |
Increase in residential structural fires from 114 in 2010 to 127 in 2011. |
| Number of residential structural fires per 1,000 households |
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|
| Building Permits and Inspection Services: |
$6.07 |
|
|
New measure for 2011 |
| Operating costs/Total costs for building permits and inspection services per $1,000 of construction activity (based on permits issued) |
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|
- ROADWAYS:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| Paved Roads (hard top): |
$6,767.86 |
$6,815.45 |
-0.70% |
Contract for the concrete curb and sidewalk repair activities continues to be well managed and cost effective and hence the decrease. |
| Operating costs for paved (hard top) roads per lane kilometre |
|
|
|
| Bridges and Culverts: |
$7.35 |
$7.75 |
-5.16% |
This is a new measure. A proactive and aggressive Capital Bridge program resulted in lower requirements for operational maintenance. |
| Operating costs for bridges and culverts per square metre of surface area |
|
|
|
| Winter Control Maintenance: |
$5,464.98 |
$4,298.71 |
27.13% |
In 2011 Council approved enhanced winter maintenance service level changes. In order to respond to Council's direction , a new contract for higher quality equipment and method of servicing roads for improved response times during the winter were implemented. These factors coupled with growth in service area resulted in higher material and contracted services costs in 2011 than 2010. |
| Operating costs for winter control maintenance of roadways per lane kilometre maintained in winter |
|
|
|
| Adequacy of Roads: |
88.80% |
82.50% |
7.64% |
A change in methodology used to determine road condition triggered this slight increase . The old methodology was based on % surface affected whereas the new methodology is based on the amount of cracking (measured in meters and square meters) within a road section. |
| Percentage of paved lane kilometres where the condition is rated as good to very good |
|
|
|
| Adequacy of Bridges and Culverts: |
100.00% |
100.00% |
0.00% |
No change |
| Percentage of bridges and culverts where the condition is rated as good to very good |
|
|
|
| Effective Snow and Ice Control for Winter Roads: |
100.00% |
100.00% |
0.00% |
No change |
| Percentage of winter event responses that met or exceeded locally determined-municipal service levels for road maintenance. |
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|
- TRANSIT:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| Conventional Transit: |
$5.70 |
$5.73 |
-0.52% |
Introduction of a second Zum line on Main Street resulted in an additional 75,000 revenue service hours in 2011 and consequently an increase in labour and bus maintenance costs. This cost increase was offset by an 18% climb in ridership resulting in a small net decrease in this measure. |
| Operating cost per conventional transit per regular passenger trip. |
|
|
|
| Conventional Transit Ridership: |
31.96 |
28.16 |
13.49% |
This increase was due to the Transit ridership increase of 18% outpacing a steady 4% growth in service population. |
| Number of conventional transit passenger trips per person in the service area in a year. |
|
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|
- STORM WATER:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| Urban Storm Water Management: |
$2,039.49 |
$1,656.24 |
23.14% |
The increase in this measure is attributable to cost increase resulting from network growth and additional infrastructure maintenance requirements. |
| Operating costs for urban storm water management (collection, treatment, disposal) per kilometre of drainage system. |
|
|
|
| Rural Storm Water Management: |
$7,186.93 |
$5,776.47 |
24.42% |
Rural road ditching has been maintained at a steady level during 2009 and 2010. An inventory was performed and the results revealed higher requirements for rural ditching in 2011 and will continue in part of 2012 to achieve appropriate level of drainage. |
| Operating costs for rural storm water management (collection, treatment, disposal) per kilometre of drainage system. |
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|
- PARKS AND RECREATION:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| Parks: |
$61.09 |
$58.59 |
4.27% |
Increasing costs to meet the needs of growth continues to be a factor. The Municipality assumes the full growth related infrastructure cost before the growth related area is fully populated. |
| Operating costs for parks per person |
|
|
|
| Recreation Programs: |
$19.63 |
$20.64 |
-4.89% |
The decrease in this measure is a result of the refinement in the delivery of services from a centralized to a decentralized model. |
| Operating costs for recreation programs per person. |
|
|
|
| Recreation Facilities: |
$99.73 |
$102.08 |
-2.30% |
The decrease in this measure is a result of the stabilization in the delivery of services from a centralized to a decentralized model. |
| Operating costs for recreation facilities per person. |
|
|
|
| Subtotal: Parks, Recreation Programs and Recreation Facilities: |
$180.45 |
$181.31 |
-0.47% |
The slight decrease in this measure is attributable to the overall efficiencies in the operation of Parks & Recreation facilities & programs and growth in assessment outpacing inflation and additional costs. |
| Operating costs for parks, recreation programs and recreation facilities per person. |
|
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| Participant Hours for Recreation Programs: |
11,593.17 |
11,652.88 |
-0.51% |
The slight decrease in participant hours for Recreation Programs is a result of the population increase outpacing additional programs. |
| Total participant hours for recreation programs per 1,000 persons |
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|
| Hectares of Open Space: |
3.91 |
3.99 |
-2.08% |
The slight decrease in this measure is attributable to new parkland in new development areas being outpaced by population growth. |
| Hectares of open space/ 1,000 persons |
|
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|
| Kilometres of Trails: |
0.56 |
0.53 |
5.47% |
Trail development throughout the city has resulted in an increase in this measure. |
| Total kilometres of trails per 1,000 persons |
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|
| Recreation Indoor -Facility Space: |
256.70 |
259.38 |
-1.03% |
The City continues to keep pace with growth. The new Mount Pleasant facilities opening in 2011 keeps the change to a very minimal from 2010. |
| Square meters of indoor recreation facility space per 1,000 persons |
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|
| Recreation Outdoor -Facility Space: |
17.90 |
15.98 |
12.04% |
New facility (FCCC Lawn Bowling that included controlled outdoor access ) was brought on stream in 2011, outpacing growth on a per square metre basis. |
| Square meters of outdoor recreation facility space with controlled access per 1,000 persons |
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- LIBRARY SERVICES:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| |
|
|
|
|
| Library Services Per Person: |
$21.34 |
$19.62 |
8.77% |
The increase in this measure is due to the increase in Library's total cost as a result of one-time asset impairment cost related to the sale of North West modular building. Without this cost increase would only be 1.76% reflecting inflationary impact. |
| Operating costs for libraries services per person |
|
|
|
| Library Services Per Use: |
$0.90 |
$0.89 |
1.12% |
The increase in this measure is due to the increase in Library's total cost as a result of one-time asset impairment cost related to the sale of North West modular building. Without this cost this measure would decrease by 5.62% reflecting Library's focus on self-service technologies and containment of operating costs, and in particular labour costs. |
| Operating costs for libraries services per use. |
|
|
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| Library Uses Per Person: |
23.73 |
22.04 |
7.67% |
Total library use increased by 11.80% in 2011 while population grew 3.83%, reflecting the fact that Brampton Public Library system continues to be one of the most widely-used services in the City. |
| Library uses per person |
|
|
|
| Electronic Library Uses: |
30.20% |
31.00% |
-2.58% |
The slight decrease in electronic library uses is attributable to changes in Ministry of Culture, Tourism and Sport funding for electronic databases and subsequent changes in library's subscriptions to electronic products.To manage costs, the library reduced the number of databases it directly purchased from 18 in 2010 to 11 in 2011.
|
| Electronic Library uses as a percentage of total library uses. |
|
|
|
| Non-Electronic Library Uses: |
69.80% |
69.00% |
1.16% |
This measure has remained consistent in spite of decrease in the in-library use of traditional library materials (books and magazines). This decrease was offset by increases in library visits and borrowing as well as increase in number of people using library workstations and/or internet connectivity. |
| Non-electronic uses as a percentage of total library uses. |
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- LAND-USE PLANNING:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| |
|
|
|
|
| Location of New Development: |
100.00% |
100.00% |
0.00% |
No Change |
| Percentage of new lots, blocks and/or units with final approval, which are located within settlement areas. |
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|
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| Preservation of Agricultural Land in Reporting Year: |
0.00% |
0.00% |
0.00% |
No Change |
| Percentage of land designated for agricultural purposes, which was not re-designated for other uses during the reporting year - 2004. |
|
|
|
| Percentage of Agricultural Land Relative to Base Year: |
0.00% |
0.00% |
0.00% |
No Change |
| Percentage of land designated for agricultural purposes, which was not re-designated for other uses relative to the base year of 2000. |
|
|
|
| Number of hectares re-designated during reporting year: |
0.00 |
0.00 |
0.00% |
No Change |
| Number of hectares of land originally designated for agricultural purposes, which was re-designated for other uses during the reporting year. |
|
|
|
| Number of hectares re-designated since January 1, 2000: |
2,428.00 |
2,428.00 |
0.00% |
No Change |
| Number of hectares of land originally designated for agricultural purposes, which was re-designated for other uses since January 1, 2000. |
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|
| Size of Settlement Area: |
26,900.00 |
26,900.00 |
0.00% |
No Change |
| Hectares of land in the settlement area as of December 31 of the reporting year. |
|
|
|
| Change in Size of Settlement Area: |
9.90% |
9.90% |
0.00% |
No Change |
| Percentage change in size of the settlement area relative to the base year of 2004. |
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- GENERAL GOVERNMENT:
| Reporting Categories and Description |
2011 |
2010 |
% Change |
Comments |
| |
|
|
|
|
| Operating costs for governance and corporate management as a percentage of total municipal operating costs |
7.80% |
8.50% |
-8.24% |
General Government provides corporate administrative support to all service delivery departments. The support services include Information Technology, Financial Management, Human Resources, internal Audit, Purchasing and Materials Management, and Legal. The total operating cost for governance and corporate management decreased as a % of total municipal costs is a direct result of of effective cost control in the area. |
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continues to strengthen its efforts.
The report further shows that despite these challenges, service levels were maintained. The areas experiencing cost increases are a reflection of Brampton’s commitment to invest in targeted levels of quality services to meet the continuing service demands of a growing community. City staff is also committed to continuously looking for opportunities to improve the efficiency and cost effectiveness of the delivery of its services and infrastructure.